Privacy Policy
ItalResa Solutions is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services related to hotel reservation management software, booking engine integration, property management systems, customer relationship management, payment gateway integration, and data analytics for hospitality.
Information We Collect
We collect personal data that you voluntarily provide to us when using our site, registering for an account, or communicating with us. This information may include your name, contact details, billing information, and any other information necessary to provide our services effectively. We also collect technical data such as IP addresses, browser type, and usage information through cookies and similar technologies to enhance user experience and improve our platform.
Legal Basis for Processing
We process your personal data based on lawful grounds including your consent, the necessity to perform a contract, compliance with legal obligations, and legitimate interests pursued by ItalResa Solutions, such as improving our services and ensuring network security.
Use of Your Information
Your information is used to:
- Provide, operate, and maintain our software and services
- Manage your account and provide customer support
- Process payments and prevent fraud
- Analyze usage trends to improve our offerings
- Comply with legal and regulatory requirements
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processors, hosting providers, and analytics partners. All third-party providers are required to protect your data in accordance with applicable laws. We may also disclose your information if required by law or to protect the rights and safety of ItalResa Solutions and its users.
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws, including the GDPR.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements.
Your Rights
Under the GDPR and other applicable data protection laws, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Restrict or object to processing of your data
- Data portability
- Withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us by physical mail at the address below. We will respond in accordance with applicable law.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance functionality and analyze site usage. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Continued use of our online platform constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
ItalResa Solutions
45 Via Giuseppe Garibaldi, 3rd Floor,
Milan, Lombardy, 20121
Italy